overwatch

Mercy is a Medic Support hero in Overwatch. She is one of the 21 heroes included in the game's release on 24 May 2016.

Overview

Mercy’s Valkyrie Suit helps keep her close to teammates like a guardian angel; healing, resurrecting or strengthening them with the beams emanating from her Ability-mercy1 Caduceus Staff.

Abilities

Passive Abilities

Sub-Role: Medic
Hero-ability-circle
Sub-Role Support Medic Circle
Type
Passive Ability
Healing allies with your weapon also heals you.
Healing:
40% of healing dealt

Additional details:
  • Does not generate ultimate charge.
  • Effect stacks when healing multiple allies.
  • Affected by healing modifiers both on the target and the Medic.

Swift Recovery
Hero-ability-circle
Role Support Circle
Type
Passive Ability
Begin regenerating health more quickly.

Additional details:
  • Reduces the time before passive health regeneration starts from 6 to 3 seconds after taking damage.

Angelic Descent
SPACE
Hero-ability-circle
Ability-mercy4
Type
Passive Ability
Effect Type
Movement Movement
Fall very slowly.
Duration:
Until cancelled
Movement speed:
2 m/s (down)
movement
Silenced by Hinder. An ability that grants the hero enhanced movement that ends prematurely when interrupted by Displace, Hacked, Hinder, Sleep, and Stun.
Propelled by her Valkyrie suit, Mercy slows the speed of her descent from great heights.

Additional details:
  • Can be activated also by holding Crouch key.

Keywords:
movement
Silenced by Hinder. An ability that grants the hero enhanced movement that ends prematurely when interrupted by Displace, Hacked, Hinder, Sleep, and Stun.

Example video:

Weapons

Caduceus Staff
1
Key mouse 1
Hero-ability-circle
Ability-mercy1
Type
Weapon (Primary Fire)
Effect Type
Targeted Targeted (lock-on)
Beam Beam
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Key mouse 1 Hold to heal an ally.
Healing:
55 per second
Max. range:
15 meters
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
Casting this ability on allies is not blocked by Barriers or heroes.
reloads
Fully reloads the hero's weapon.
Mercy engages one of two beams that connect to an ally. By maintaining the beams, she can either restore that ally’s health or increase the amount of damage they deal.

Additional details:
  • Creates a beam that locks on to a nearby ally. Ignores barriers and will linger for 1.3 seconds if the target breaks line of sight or moves out of range. Mercy does not need to look at her target to maintain connection.

Keywords:
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
Casting this ability on allies is not blocked by Barriers or heroes.
reloads
Fully reloads the hero's weapon.

Example video:

Caduceus Staff Alt Fire
1
Key mouse 2
Hero-ability-circle
Ability Caduceus Staff Damage Boost
Type
Weapon (Secondary Fire)
Effect Type
Targeted Targeted (lock-on)
Beam Beam
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Key mouse 2 Hold to increase an ally's damage inflicted.
Dmg. amplification:
+30% dealt
Max. range:
15 meters
amp
Increases damage.
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
Casting this ability on allies is not blocked by Barriers or heroes.

Additional details:
  • In order to amplify a type's damage, Mercy must be boosting the hero when the projectile was fired. After that, it will be boosted even if Mercy stops boosting when it lands.
    • For projectile abilities which apply damage over time, such as Ability-ashe2 Dynamite and Ability Sombra Virus Virus, the damage over time will be boosted if the projectile that applies the damage was boosted.
  • Damage over time abilities, such as Carnage Icon Carnage and Incendiary Chaingun icon Incendiary Chaingun, will have their damage amplified if Mercy is boosting the hero whilst the damage is being applied to the enemy. After which, the damage will still be boosted even without Mercy boosting the hero.
  • Mercy gains ultimate charge equal to the damage that she amplifies, except from self-damage.
  • Mercy's damage boost does not stack with itself.

Keywords:
amp
Increases damage.
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
Casting this ability on allies is not blocked by Barriers or heroes.

Caduceus Blaster
2
Key mouse 1
Hero-ability-circle
Ability-mercy2
Type
Weapon
Effect Type
Projectile Projectile
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Automatic weapon.
Damage:
20
Headshot:
✓ (x2)
Rate of fire:
5 shots/s
Ammo:
25
Reload time:
1.4 seconds
Projectile speed:
50 m/s
Projectile radius:
0.275 meters
Spread:
None
critical
Deals 2x damage when hitting critical locations.
travel time
Projectile attacks and healing with travel time. Can be Negated.
Mercy shoots a round from her sidearm. It's best reserved for emergency personal defense.

Additional details:
  • Damage per second = 100 while firing (78 overall w/reload)
  • The blaster is automatically reloaded if not equipped for 1.4 seconds.
  • Upon switching weapon, there is 0.51 second recovery period where Mercy cannot use her weapon.

Keywords:
critical
Deals 2x damage when hitting critical locations.
travel time
Projectile attacks and healing with travel time. Can be Negated.

Special Abilities

Guardian Angel
LSHIFT
Hero-ability-circle
Ability-mercy3
Cooldown Icon
1.5 seconds
Type
Ability
Effect Type
Targeted Targeted (ally)
Movement Movement
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Fly towards an ally. While in flight, Jump launches you forward, and Crouch launches you upward.
Max. range:
30 meters
Movement speed:
17 m/s (regular & Jump extension)
20.4 m/s (Crouch extension)
jump cancel
This ability can be ended early by jumping for bonus movement.
movement
Silenced by Hinder. An ability that grants the hero enhanced movement that ends prematurely when interrupted by Displace, Hacked, Hinder, Sleep, and Stun.
Mercy flies towards a targeted ally, allowing her to reach them quickly and provide assistance in crucial moments.

Additional details:
  • Can be used on both living and dead allies.
  • While flying, Guardian Angel be cancelled mid-flight by pressing the hotkey once more or extended through a Jump or Crouch input:
    • Pressing Jump will allow Mercy to propel herself in the direction she is facing.
    • Pressing Jump and back simultaneously will launch Mercy backwards from her target, however this is slower than propelling where you are facing.
    • Pressing Crouch will instantly launch Mercy vertically.
  • Extending Guardian Angel with a Jump or Crouch input sets its duration to 1 seconds. The extension cannot be canceled.
  • The cooldown of Guardian Angel starts when its duration ends.
  • A meter shows how much momentum Mercy has during Guardian Angel. The higher the meter, the stronger the jumps.
  • Destroys fences and other breakables in the way.

Keywords:
jump cancel
This ability can be ended early by jumping for bonus movement.
movement
Silenced by Hinder. An ability that grants the hero enhanced movement that ends prematurely when interrupted by Displace, Hacked, Hinder, Sleep, and Stun.

Example video:

Resurrect
E
Hero-ability-circle
Ability-mercy5
Cooldown Icon
30 seconds
Type
Ability
Effect Type
Targeted Targeted (fallen ally)
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Revive a dead teammate.
Healing:
Revives ally at full health
Cast time:
1.75 seconds
Max. range:
5.50 meters
Mov. speed penalty:
-75%
invulnerable
Targets affected by this ability cannot be damaged and Contest objectives but do not capture them.
Mercy brings a dead ally back into the fight with full health.

Additional details:
  • Eliminated allies leave souls, appearing as glowing yellow balls, at the location of their death. Targeting a soul with Resurrect starts the cast.
  • Resurrect is a channeled ability. Mercy cannot use other abilities while channeling and the cast is interrupted, immediately starting the cooldown without resurrecting, if Mercy is stunned, knocked down or hacked.
  • Once Resurrect starts casting, line of sight does not need to be maintained. However, the cast is interrupted if Mercy moves more than 7 meters away from her target while channeling.
    • The soul can also be moved away from Mercy by terrain-like objects, such as Ability-mei3 Ice Wall or Petal Platform Icon Petal Platform. If moved too far, this will also interrupt Resurrect.
  • Cooldown does not reset when respawning.
  • The fallen ally is highlighted on the player's screen.
  • The resurrected players gain 2.25 seconds of invulnerability. Until the end of invulnerability, the resurrected player cannot shoot or use abilities.
    • The target can start moving 1.5 seconds after being resurrected.
  • Does not grant ultimate charge.
  • Life Grip Icon Life Grip cannot be used on Mercy while she is channeling Resurrect.
  • Fallen allies' souls can be lifted by Lifeweaver's Petal Platform Icon Petal Platform.
  • Using this ability on a falling ally soul will freeze it midair until the resurrection is complete.

Keywords:
invulnerable
Targets affected by this ability cannot be damaged and Contest objectives but do not capture them.

Flash Heal
R
Hero-ability-circle
Perk FlashHeal
Cooldown Icon
12 seconds
Type
Ability
Effect Type
Targeted Targeted (Caduceus Staff target, lock-on)
Beam Beam
Blocked by barriers.
Ignores barriers.
Ignores barriers.
Blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
Affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Heal Caduceus Staff's active target, healing is doubled on allies below half health.
Healing:
60 (default)
120 (low health)
Cast time:
0.4 + 0 seconds
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
No effects of this ability collide with Barriers or heroes.

Additional details:
  • Flash Heal can be used regardless of if Caduceus Staff is healing or boosting damage.

Keywords:
beam
Ignores Negate Projectile abilities and cannot Critical.
ignore barrier
No effects of this ability collide with Barriers or heroes.

Ultimate Ability

Valkyrie
Q
Hero-ability-circle
Ability-mercy6
Ultimate Ready
2000
Type
Ultimate Ability
Effect Type
Movement Movement
Targeted Targeted (multiple lock-on)
Beam Beam
Projectile Projectile
!
Partially blocked by barriers.
Ignores barriers.
Ignores barriers.
!
Partially blocked by Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
Ignores Defense Matrix/Kinetic Grasp.
!
Partially blocked by Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
Ignores Deflect/Javelin Spin.
!
Partially affected by damage boosts.
Ignores damage boosts.
Ignores damage boosts.
!
Partially affected by Amplification Matrix.
Ignores Amplification Matrix.
Ignores Amplification Matrix.
Gain the ability to fly. Abilities are enhanced.
Damage:
Chain-damage boost (30% per target)
Headshot:
Healing:
65 per second per target
Ammo:
∞ (Blaster)
Cast time:
0.5 seconds animation
Duration:
15 seconds
Max. range:
10 meters (chain healing)
+100% range (Guardian Angel, Caduceus Staff)
Movement speed:
25 m/s (Guardian Angel)
26.5 m/s (GA crouch extension)
Mov. speed buff:
+63.6% (flight)
Knockback Mod.:
-50% received (flight resistance)
Projectile speed:
100 m/s (Blaster)
health reveal
Reveals enemy hero health without dealing damage to them.
reloads
Fully reloads the hero's weapon.
strong flight
Grants free movement and is temporarily disabled by Displace, Hinder, Sleep, and Stun. Ignores Hacked.
strong regen
Passive health regeneration is always active and is not interrupted by taking damage.
transformation
An alternate state with unique functionality that is not ended prematurely by Displace, Hacked, Sleep, or Stun.
Gain the ability to fly. Mercy’s abilities are enhanced.

Additional details:
  • Ability-mercy1 Caduceus Staff's beam branches out from the beam target to nearby allies within line of sight (of the beam target).
  • Global self-healing passive will be always active for the duration of Valkyrie.
  • Mercy gains vision of enemy health bars if they have taken damage (even if Mercy did not deal the damage herself).
  • Rooted and hindered make Mercy temporarily unable to fly, but do not prevent the activation or immediately end the ability.
  • Holding Jump causes Mercy to rise while holding Crouch causes her to descend.
  • Vertical and horizontal speed are related. You can't have 9.0 meters per second of horizontal and vertical speed in same time.
    • If the vertical speed is <0.25, then the horizontal maximum can be no more than 9.0 and vice versa.
    • If your crosshair is exactly centered and you pinch forward/back and jump/ctrl then your vertical and horizontal speed will be 6.36 meters per second.
    • If your crosshair is exactly centered and you pinch forward/back and jump/ctrl and right/left then your vertical speed = 4.50 and horizontal = 7.8.
  • Valkyrie's movement speed buff does not count towards global movement speed buff cap.

Keywords:
health reveal
Reveals enemy hero health without dealing damage to them.
reloads
Fully reloads the hero's weapon.
strong flight
Grants free movement and is temporarily disabled by Displace, Hinder, Sleep, and Stun. Ignores Hacked.
strong regen
Passive health regeneration is always active and is not interrupted by taking damage.
transformation
An alternate state with unique functionality that is not ended prematurely by Displace, Hacked, Sleep, or Stun.

Perks

Minor Perks

A Minor Perk can be chosen at level 2.

Angelic Resurrection
Hero-ability-circle
Angelic Resurrection
Type
Minor Perk
Mercy gains 100 overhealth after casting Resurrect.
Overhealth:
100
Duration:
2 seconds

Additional details:
  • Overhealth decays at a rate of 5 hp/s once the duration ends.
  • Even if Resurrect is interrupted during the cast (either by leaving the range or being hit by enemy crowd control), Mercy gains the overhealth.

Winged Reach
Hero-ability-circle
Perk WingedReach
Type
Minor Perk
Guardian Angel's range is increased by 30%.
Max. range:
30 → 39 meters

Additional details:
  • Removed in Season 18, reintroduced in Reign of Talon: Season 2 midseason.

Major perks

A Major Perk can be chosen at level 3.

Chain Boost
Hero-ability-circle
Perk ChainBoost
Type
Major Perk
Secondary fire links to a second nearby ally.

    Double Dose
    Hero-ability-circle
    Perk Double Dose
    Type
    Major Perk
    Effect Type
    Targeted Targeted (Caduceus Staff target, lock-on)
    Beam Beam
    Blocked by barriers.
    Ignores barriers.
    Ignores barriers.
    Blocked by Defense Matrix/Kinetic Grasp.
    Ignores Defense Matrix/Kinetic Grasp.
    Ignores Defense Matrix/Kinetic Grasp.
    Blocked by Deflect/Javelin Spin.
    Ignores Deflect/Javelin Spin.
    Ignores Deflect/Javelin Spin.
    Affected by damage boosts.
    Ignores damage boosts.
    Ignores damage boosts.
    Affected by Amplification Matrix.
    Ignores Amplification Matrix.
    Ignores Amplification Matrix.
    Flash Heal gains an additional charge but its base healing is reduced by 10.
    Healing:
    60 → 50 (default)
    120 → 100 (low health)

    Additional details:
    • Flash Heal can be used regardless of if Caduceus Staff is healing or boosting damage.

    Hero-specific options

    Setting name Options Description
    Toggle beam connection Off (default) Caduceus Staff healing/damage beam deactivates when player stops holding the button.
    On Caduceus Staff healing/damage beam deactivates when player presses the button again when there are no valid targets (including current beam target).
    Beam sensitivity 10% ... 100% (default: 100%) Adjusts the targeting sensitivity of Caduceus Staff beam. Setting this to a lower value reduces the maximum view angle for acquiring a target.
    Guardian Angel target priority Prefer beam target (default) Guardian Angel will always launch Mercy toward the beam target. If there is none, it can launch her toward an ally she is facing.
    Prefer facing target Guardian Angel will always launch Mercy toward the target she is facing. If there is none, it can launch her toward her beam target.
    Facing target only Guardian angel will only launch Mercy toward the target she is facing. If there is none, it will not activate.
    Guardian Angel sensitivity 10% ... 100% (default: 100%) Adjusts the targeting sensitivity of Guardian Angel. Setting this to a lower value reduces the maximum view angle for acquiring a target.
    Toggle Guardian Angel On (default) Guardian Angel deactivates when player presses the button again.
    Off Guardian Angel deactivates when player stops holding the button.
    Toggle Angelic Descent Off (default) Angelic Descent deactivates when player stops holding the button.
    On Angelic Descent deactivates when player presses the button again.
    Relative Caduceus Blaster aim sensitivity 0% ... 500% (default: 100%) Multiplier to base aim sensitivity while using Caduceus Blaster.
    Caduceus Blaster input Match healing beam (default) Caduceus Blaster uses the key bound to Caduceus Staff's healing beam.
    Match damage beam Caduceus Blaster uses the key bound to Caduceus Staff's damage beam.
    Match both Caduceus Blaster can be fired using either key.
    Rise during Valkyrie with Ability 3 Off (default) Ability 3 does nothing during Valkyrie.
    On Ability 3 makes Mercy rise during Flight.
    Crouch activates Angelic Descent Off Crouch does nothing in the air.
    On (default) Jump still activates Angelic Descent but now Crouch can also activates Angelic Descent while airborne.
    Automatically toggle Angelic Descent after Guardian Angel Off (default) Does nothing after Guardian Angel.
    On Toggles Angelic Descent on after Guardian Angel.

    Stadium

    Mercy is a playable hero in Stadium game mode. See Mercy/Stadium for a list of hero-specific Items and Powers.

    Strategy

    Mercy is the most healing-oriented for the Support heroes. While not as powerful a team healer as other Support heroes (such as Ana and Baptiste), Mercy excels at single-target or "pocket" support. Her ability to boost the damage of her team makes her crucial for barrier-breaking and focused damage. Ability-mercy5 Resurrect allows Mercy to compensate for an occasional mistake by her team, bringing an important member back into the fight. Mercy is easily the most team-dependent of the Support, as her personal damage is quite weak, her only mobility relies on her teammates, and the powerful effect of Ability-mercy5 Resurrect makes her a priority for the enemy team.

    Weapons & Abilities

    General Strategies

    Match-Ups and Team Synergy

    Tank

    Hero Match-Up Team Synergy
    Icon-D.Va
    D.Va
    D.Va can hunt you down with her Ability-dva2 Boosters, diving into the back line to chase after you. Take care not to be isolated by her, as you don't stand a chance in a one-on-one battle with her; always stick to allies that you can fly between, and let them serve as a meat shield to protect you. Damage boosting D.Va while she's out of her mech can help her get it back faster. Beyond that, there's almost always a better use of your time. If she's in her mech, while she's flying is a good opportunity to fly up to her, so you can scout the enemies' location.
    Icon-Orisa
    Orisa
    Against Orisa, her weapon will easily snipe you from the back lines. To prevent this, get to higher ground and damage boost your tank (or fast damage dealer) Heroes like Tracer do a great deal on Orisa when power boosted. The same could be said with Reaper as well. Using Guardian Angel to fly to safety is a risk, because if they see you, they'll target you. When Orisa is on your side, she is a powerful ally, since the damage tether boosts her attack, already with her high attack speed, she can break down the wall with the enemy team. You usually want to resurrect her, because she can mow down the enemies along with you pocketing her.
    Icon-Reinhardt
    Reinhardt
    As long as you have allies to fly towards, Reinhardt will struggle to kill you. If you're caught alone, however, his wide swings will quickly demolish you. If he's attempting to attack an ally of yours, you should be able to outheal his damage. Stay out of Reinhardt's reach, and if your patient is healthy enough, use your damage boost so your teammate can quickly kill him. Reinhardt's greatest threat is his Ability-reinhardt5 Earthshatter; if you cluster together with your allies, you'll all fall victim to it, so try not to stay grouped up if you anticipate an Ability-reinhardt5 Earthshatter coming. Reinhardt isn't the best for damage boosting, but heal pocketing is truly recommended, since he never really attacks much from a distance, and gives him more of a chance to regen his barrier. Other than a coordinated Ability-reinhardt5 Earthshatter, your ultimate won't do much with him, unless the whole time is behind him.
    Icon-Roadhog
    Roadhog
    If you're not careful and float out in the open, Roadhog can snatch you away from your teammates with his Ability-Roadhog3 Chain Hook and instantly kill you. Always make sure you have an ally or barrier between you and Roadhog. While he's exceedingly dangerous up close, at a distance he's no threat; if you damage boost an ally and have them assault him from a distance, you should be able to either kill him or force him to retreat. If you're alone but at a safe distance, you can even pelt him with your Ability-mercy2 Caduceus Blaster to build up some easy Ultimate charge. With his ultimate, You can power boost him, but the only time it's necessary to heal him is after he uses take a breather, even if he hasn't used it yet. If he does while you're healing, he negates your ultimate charge, so only heal him after he uses take a breather. When he hooks a target, a power tether shotgun body shot win finish off any enemy, so use Roadhog wisely!
    Icon-Sigma
    Sigma
    When going up against a Sigma, make sure to stick to the back lines. When Sigma is about to use Gravitic Flux, make sure to move to a long ranged, preferably a Widowmaker or a long ranged Ashe. To take down a Sigma, damage boost your tank, or a damage that can pierce barriers. When sigma is on your team he is a powerful ally, making him a definite pocketing choice. When he uses his Ultimate, boost him. Not only will it do more than half their health, if he chooses to, when he attacks the enemies before he throws them down, it's a guaranteed eliminate.
    Icon-Wrecking Ball
    Wrecking Ball
    Wrecking Ball will no doubt land in the middle of your team, and target you. use Guardian angel to escape, hopefully behind a barrier or a tank. If he catches you alone, his weapons will no doubt eliminate you, separating you from your team. If you see him, ping his location and power boost an allied Reaper if possible, he will make quick work of Wrecking Ball. (To be added)
    Icon-Winston
    Winston
    Winston can (and often will) leap right up into your face to fry you with his Ability-winston1 Tesla Cannon. Your best and only defense is to fly away to a character who can protect you from him, preferably either a high-damage hero like Reaper or an ally with a barrier like Reinhardt. If Winston activates Ability-winston4 Primal Rage, simply use Ability-mercy3 Guardian Angel to reposition yourself so he can't knock you away from your teammates. (To be added)
    Icon-Zarya
    Zarya
    In theory, Zarya's poor mobility should make her relatively easy to outrun. However, her beam can penetrate barriers, making it very dangerous for you to stand anywhere near the front line while your teammates are confronting Zarya. Leave the fight to your teammates, and try to heal them from a distance so Zarya can't reach you with her Ability-zarya1 Particle Cannon. A Zarya at high energy is among the most potent damage-dealers in the game. Coupled with her ability to protect you and your team from damage as you move, Zarya can be a strong pick for you as a Mercy player. If you need to cross somewhere dangerous, ask your Zarya for a barrier and you'll be that much safer.

    Damage

    Hero Match-Up Team Synergy
    Icon-ashe
    Ashe
    (To be added) Ashe's already powerful damage output is enhanced by Mercy's damage tethers, allowing her to land one-shot kills on 200 HP heroes with a scoped headshot. Additionally, damage boosting her Ability-ashe2 Dynamite can net Ashe a lot of free ultimate charge.
    Icon-Bastion
    Bastion
    Don't let yourself be caught in the open around Bastion, as he can shoot you down within a second. Even in Ability-bastion1 Recon Configuration, you won't stand a chance as his submachine gun will outdamage your Ability-mercy2 Caduceus Blaster, and if neither of you has teammates nearby, he won't hesitate to shift into Ability-bastion2 Sentry Configuration and mow you down. A classic for "bunker" strategies, there's few things that can withstand a damage-boosted Bastion. That said, staying with your Bastion makes you a huge target by association.
    Icon-Cassidy
    Cassidy
    Cassidy can easily dispatch you with a few shots from long range, and your ability to fly around to your allies is less useful against ranged characters like Cassidy, as the relative movement isn't as large and can be predictable. In close quarters, Cassidy can stun you with his Magnetic Grenade Flashbang and then shoot you to death. If Cassidy uses Ability-mccree4 Deadeye, duck to cover; if you have to abandon an ally you're healing to do so then do it, because otherwise you're both going to die. (To be added)
    Icon-Doomfist
    Doomfist
    (To be added) (To be added)
    Icon-Echo
    Echo
    (To be added) (To be added)
    Icon-Genji
    Genji
    Genji will usually try to get behind enemy lines and quickly kill you, slipping anyway before anyone can catch him. Genji's Ability-genji3 Swift Strike is his only means of rapid movement; your Ability-mercy3 Guardian Angel has a far shorter cooldown, meaning if you have allies nearby, you should usually be able to bail from a fight with Genji. If Genji approaches you while you have an ally nearby, use them as cover and heal them while they fight Genji; you should easily win most two-on-one fights against him. (To be added)
    Icon-Hanzo
    Hanzo
    If you're lazily gliding in the air between teammates, you'll serve as an easy target for an enemy Hanzo to snipe at a distance. His quiet nature can make it hard to pinpoint his position, so always be careful before leaving cover. Also be wary of when he's used Ability-hanzo2 Sonic Arrow, as once he knows where you are, he'll make you a priority target should you peek your head out from cover. (To be added)
    Icon-Junkrat
    Junkrat
    Junkrat's Ability-Junkrat3 Steel Trap will render your Ability-mercy3 Guardian Angel ability useless while trapped, making you an easy target. Try to let teammates lead the charge when pushing through tight corridors, and float through the air when possible; not only will you avoid traps this way, you'll also be much harder for Junkrat to hit in the air than if you were on the ground. You can't outheal the damage Junkrat can dish out, so don't try to have your patient fight him head-on unless you're being protected by a barrier. (To be added)
    Icon-Mei
    Mei
    Never wander out alone when Mei is about; should you fail to flee with Ability-mercy3 Guardian Angel, you'll prove to be an easy target for Mei to pick off, especially if she blocks your escape with Ability-mei3 Ice Wall. Try to keep Ability-mercy3 Guardian Angel on standby when you know that Mei is chasing you, as her freezing effect won't slow Ability-mercy3 Guardian Angel's movement speed. Your healing can easily outheal Mei's Ability-mei1 Endothermic Blaster's freezing, and if you keep your patient at full health, even once frozen it will be difficult for Mei to finish them off with an icicle headshot. (To be added)
    Icon-Pharah
    Pharah
    Pharah's long range allows her to dispatch you from a distance, and makes it easy for her to harass you even when you have a tank protecting you. Be careful when hiding in buildings, as Pharah can launch missiles in after you and you won't be able to escape or retaliate. While your blaster won't deal much damage against Pharah, if she is at low health it might be worth trying to shoot her down. Among the most famous pairs to Mercy, Pharah's ability to fly coupled with her strong damage output make her a stellar hero to "pocket." However, remember that Pharah has her own vulnerabilities (to heroes such as Widowmaker and Cassidy), which you expose yourself to by staying with her.
    Icon-Reaper
    Reaper
    Your healing won't do much to save weaker characters from Reaper's damage, and will only modestly slow him down even when he's attacking a tank. He can dispatch you with two shots from close range, and he can use Ability-reaper3 Shadow Step and Ability-reaper2 Wraith Form to ambush you from unusual angles. Your only saving grace is that Reaper's range is quite poor; if a teammate is close by, you can flee from the encounter with Ability-mercy3 Guardian Angel, forcing Reaper to either retreat or riskily engage more targets. If Reaper is using Ability-reaper4 Death Blossom and you're at a safe distance, it may be worth it to whip out your blaster and try to shoot him dead while he's exposed. Reaper's self-healing is based on the amount of damage he deals to a target, so damage boosting him can help him survive a fight much longer while also allowing him to quickly dispatch targets with a single shot. Essentially, healing a Reaper is rarely necessary.
    Icon-Soldier 76
    Soldier: 76
    Soldier: 76's long range makes your mobility much less useful. His high damage means he can kill you in under a second with his Icon-ability.helixrockets Helix Rockets and his Icon-ability.hpr primary fire if you're caught out in the open, and his high damage can outdamage your healing on frailer allies. Icon-ability.tacticalvisor Tactical Visor will make it much easier for him to hit you. When Soldier: 76 is around, always hide behind a barrier or around a corner to avoid being picked off by him. Keep an eye on the ultimate charge of the Soldier: 76 on your team. When it's ready, communicate with your teammate on the use of Tactical Visor, as a boost from Mercy's Caduceus Staff can make the perfect aim of Tactical Visor even more potent.
    Icon-Sombra
    Sombra
    Sombra's Ability Sombra Hack Hack will disrupt Ability-mercy3 Guardian Angel and Ability-mercy5 Resurrect, depriving you of all of your utility. When a Sombra is around, be cautious as she can appear from unexpected areas. Should Sombra try to engage you directly while you aren't Ability Sombra Hack Hacked, use Ability-mercy3 Guardian Angel to flee to your team and let them fend her off. Avoid moving out on your own when facing a Sombra, and when damaged, you should stick close to your allies rather than running off into a corner to heal. (To be added)
    Icon-Symmetra
    Symmetra
    Symmetra's Ability-symmetra2 Sentry Turrets will lock onto you and slow you to a crawl before killing you, so be careful not to get caught in them. Ability-mercy3 Guardian Angel can save you from the Ability-symmetra2 Turrets, but often at the cost of abandoning whoever you're healing at the moment. Symmetra herself is extremely dangerous in close quarters, and the ramp-up on Symmetra's Ability-symmetra1 Photon Projector will makes it impossible for you to heal a teammate through it very long. Unless your teammate is on the verge of death, switch to damage boosting so they can quickly kill her before she can become a worse threat. An eclectic pick, Symmetra's weapon is quite powerful on its own, moreso when damage boosted. Symmetra can be a powerful flanker and barrier-breaker if used correctly, but it requires a lot of team coordination to be effective.
    Icon-Torbjörn
    Torbjörn
    Since Torbjörn's Ability-torbjorn3 Turret will target the first enemy it sees, let your patient lead the charge to destroy it while you hide behind and heal them. While it may be tempting to use your Ability-mercy2 Caduceus Blaster to destroy the Ability-torbjorn3 Turret, you'll sustain considerable damage in the process, making you an easy target for Torbjörn if he shows up to avenge his Ability-torbjorn3 Turret. Torbjörn himself is very dangerous if you run into him in close quarters, especially when he has Ability-torbjorn4 Overload active. Keep your distance from him as much as possible. (To be added)
    Icon-Tracer
    Tracer
    If the enemy team has a Tracer, always watch your back; Tracer can make quick work of you if you're caught off guard, then use Ability-tracer3 Recall to escape from any of your teammates who may have noticed her. Try not to stay too far from your teammates and don't isolate yourself in the back line; always try to have a buddy on standby who can keep Tracer off of you. Tracer moves too quickly and too often to be a sensible pick for your abilities. She will no doubt run out of your line of sight every time, and is independent due to recall.
    Icon-Widowmaker
    Widowmaker
    Widowmaker can kill you with a single headshot, so don't fly around in the open when you're in Widowmaker's sights. Stay behind cover or a barrier to keep your team safe without getting picked off. Widowmaker's shots require her to charge them, and she can afford to shoot much faster with a Mercy damage boost. If your team has a good Widowmaker, it might be best to stick with her to put pressure on the enemy team.

    Support

    Hero Match-Up Team Synergy

    Icon-Ana
    Ana
    Ana's Ability-ana3 biotic grenade will completely shut down your healing, and her Ability-ana2 Sleep Dart can knock you out in a crucial moment, or knock out one of your allies, leaving you vulnerable to attack. Ana can also quickly dispatch you with a few shots from her extremely long range, highly-accurate rifle. Avoid leaving cover or the safety of barriers while facing Ana to avoid being sniped to death. Though Ana's Ability-ana3 Biotic Grenade shuts you down as an enemy, it powerfully boosts you as a teammate. Pay attention to who Ana hits with it, helping your team focus them down or keeping them topped off as appropriate. Remember that damage boosts stack up to a 50% damage increase, so Mercy's damage tethers will not make a Ability-ana4 Nano Boost target any more powerful.
    Icon-Baptiste
    Baptiste
    (To be added) (To be added)
    Icon-Brigitte
    Brigitte
    (To be added) (To be added)
    Icon-Illari
    Illari
    Illari's Solar rifle icon Solar Rifle is a hitscan weapon, making her a threat to you even with your high mobility. Be careful of staying in open sight lines against her. When Illari has Captive sun icon Captive Sun, avoid clumping with your allies. If you get hit with it, use Ability-mercy3 Guardian Angel to get away from your team and take cover. If you can see the Healing pylon icon Healing Pylon, then its worthwhile to use your Ability-mercy2 Caduceus Blaster to destroy it. Illari will be your team's primary healer, but listen for her out of healing callouts and be prepared to prioritize healing while she recharges. Her Pylon being destroyed is another thing to look out for. Illari can be a good Damage Boost in situations where your team is stable and you don't have a higher priority damage boost target available or you aren't in their effective range. Damage Boosting Illari after she uses Captive Sun will help her hit the damage threshold for Sunstruck.
    Icon-kiriko
    Kiriko
    Your high mobility makes you a harder target for Kiriko to hit, just be wary of floating around in her LoS with Ability-mercy4 Angelic Descent, jump spamming, walking in straight lines or peaking corners unnecessarily. Your ally Kiriko will be your team's primary healer, allowing you to Damage Boost more freely. Kiriko herself is a decent Damage Boost target during the prefight/poke phase, especially when your team is holding a choke, as her Kunai Icon Kunai do increased critical hit damage.
    Icon-Lifeweaver
    Lifeweaver
    Lifeweaver is a Support focused more on healing than damage or disruptive utility, so you won't often find yourself directly interacting with an enemy Lifeweaver. During Ability-mercy6 Valkyrie, it can be worthwhile to force Lifeweaver off his Petal Platform Icon Petal Platform with your Ability-mercy2 Caduceus Blaster, forcing him out of position and making him easier for your team to kill. His Thorn Volley Icon Thorn Volley is no joke - avoid being too close, in enclosed spaces where you can't easily escape or using Ability-mercy5 Resurrect in his LoS. Lifeweaver's high healing output enables him to be your team's primary healer, leaving you open to focus on Damage Boost. Keep an eye on his positioning, as he can be a handy teammate to Ability-mercy3 Guardian Angel to when he is atop his Petal Platform. While Lifeweaver will spend most of his time healing, opportunistically Damage Boosting him when he's using his Thorns can be worthwhile, if you don't have a higher priority Boost target.
    Icon-Lúcio
    Lúcio
    Lúcio's poor damage and your regeneration will make it hard for him to kill you should he come after you. Even if he tries to use Ability-Lucio5 Soundwave to knock you off a cliff, you can use Ability-mercy3 Guardian Angel to get back to safety should a teammate be nearby. Neither of you are likely to kill each other in a fight, so leave it to your teammates to handle him. (To be added)
    Icon-Mercy
    Mercy
    It's extremely rare to end up facing another Mercy on the battlefield. While it may be tempting to chase after an enemy Mercy yourself, let your teammates focus on her while you provide a damage boost so they can quickly kill her. If you are caught in a situation where neither of you has teammates nearby, fight back with your Ability-mercy2 Caduceus Blaster; unless she's near-death, though, focus less on finishing her off and more on backpedaling to your team and regrouping. If you have Ability-mercy6 Valkyrie active and she doesn't, she's an incredibly easy target to gun down before returning to your team.
    Icon-Moira
    Moira
    Moira will out heal you in short skirmishes, but if the battle lasts too long, she may not have time to recharge her healing. If Moira jumps on you, her Ability Moira Biotic Orb Biotic Orb and Ability Moira Biotic Grasp Biotic Grasp will easily allow her to out duel you. It is strongly advised to escape to your team, as a nearby teammate will split the orb damage with you. If she uses Ability Moira Coalescence Coalescence on your team, using your Ability-mercy6 Valkyrie for the increased Chain Healing will not out heal her damage. However, it may give your allies enough time to deal with her. A Moira on your team will free you up to Damage boost allies with your Ability-mercy1 Caduceus Staff. However, keep an ear out for her "Out of healing" calls in case you need to help heal. If Moira uses Ability Moira Coalescence Coalescence and is attacking enemies with it, do not be afraid to Damage boost her. 70 DPS -> 91 DPS (Healing unchanged by damage boost).
    Icon-Zenyatta
    Zenyatta
    Zenyatta is a long-ranged character for whom Mercy's mobility matters little. His Ability-zenyatta3 Orb of Discord will make you even more frail than usual, and if applied to your teammate will render it more difficult to outheal incoming damage. When you are discorded, break Line of Sight with Zenyatta until the orb leaves and it will be on cooldown. Avoid exposing yourself to Zenyatta's attacks, and if he's out in the open, damage boost a teammate so they can quickly kill him. When paired with a Zenyatta, you will be the primary healer and will have less opportunity to Damage Boost. Zenyatta himself is a good pocket target - look for opportunities when he is charging his Ability-zenyatta1 Orb of Destruction Alt Fire to pop damage boost on him briefly. Zenyatta is quite vulnerable, so keep your eye on him especially against teams with flankers or dive.

    Map Strategies

    Control

    Control  Control Map Strategies
    Map Strategy & Stage Tips
    Control

    Overall Strategy

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    Antarctic Peninsula 1

     Antarctic Peninsula

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    Labs
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    Sublevel
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    Icebreaker
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    Overwatch Busan

    South Korea Busan

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    Downtown
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    Sanctuary
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    MEKA Base
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    Ilios

    Greece Ilios

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    Lighthouse
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    Well
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    Ruins
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    Lijiang Tower loading screen

    China Lijiang Tower

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    Control Center
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    Garden
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    Night Market
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    Nepal loading screen

    Nepal Nepal

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    Village
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    Shrine
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    Sanctum
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    Oasis

    Iraq Oasis

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    City Center
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    Gardens
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    University
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    Samoa beach

    Samoa Samoa

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    Beach
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    Downtown
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    Volcano
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    Escort

    Escort  Escort Map Strategies
    Map Strategy & Stage Tips
    Escort

    Overall Strategy

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    Monte Carlo

    Monaco Circuit Royal

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    Attack
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    Dorado-streets2

    Mexico Dorado

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    Attack
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    Havana

    Cuba Havana

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    Attack
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    Junkertown

    Australia Junkertown

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    Attack
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    Rialto

    Italy Rialto

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    Attack
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    Route 66

    USA Route 66

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    Attack
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    ShambaliEscort

    Nepal Shambali Monastery

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    Attack
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    Gibraltar

    Gibraltar Watchpoint: Gibraltar

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    Attack
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    Hybrid

    Hybrid  Hybrid Map Strategies
    Map Strategy & Stage Tips
    Hybrid

    Overall Strategy

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    Blizzard World

    Blizzard World

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    Attack
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    Eichenwalde

    Germany Eichenwalde

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    Attack
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    Hollywood-set

    USA Hollywood

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    Attack
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    King's Row concept

    United Kingdom King's Row

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    Attack
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    MidtownLoading

    USA Midtown

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    Attack
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    Numbani Loading Screen

    Numbani

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    Attack
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    Paraíso pvp

    Brazil Paraíso

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    Attack
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    Push

    Push  Push Map Strategies
    Map Strategy & Stage Tips
    Push

    Overall Strategy

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    Colosseo (day)

    Italy Colosseo

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    Pushing
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    PortugalPush

    Portugal Esperança

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    Pushing
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    Defending
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    Toronto

    Canada New Queen Street

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    Pushing
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    Defending
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    Runasapi 2

    Peru Runasapi

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    Pushing
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    Defending
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    Flashpoint

    Flashpoint  Flashpoint Map Strategies
    Map Strategy & Stage Tips
    Flashpoint

    Overall Strategy

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    Aatlis loading screen

    Morocco Aatlis

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    Station
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    Garden
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    Town Center
    Strategy details missing.
    Bazaar
    Strategy details missing.
    Resort
    Strategy details missing.
    New Junk City

    Australia New Junk City

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    Arena
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    The Ducts
    Strategy details missing.
    Refinery
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    Junkyard
    Strategy details missing.
    Bomb Flats
    Strategy details missing.
    Suravasa

    India Suravasa

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    Market
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    Garden
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    Palace
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    Temple
    Strategy details missing.
    Ruins
    Strategy details missing.

    Achievements

    Name Icon Description Reward
    Group Health Plan
    Ability-mercy1 Restore 150 health for 4 players without dying as Mercy in Quick or Competitive play.
    Spray Mercy Pixel
    Pixel
    Huge Rez
    Ability-mercy5 Resurrect 5 teammates without dying in Quick or Competitive play.
    Spray Mercy Cute
    Cute

    Trivia

    Witch Mercy figurine

    Witch Mercy figurine

    Misc. Character Information

    Merchandise

    Development

    The cancelled Guardian class

    The cancelled Guardian class

    Mercy early concept art

    Mercy early concept art

    Mercy's design stems from a playable class in the cancelled Project Titan; in the original pitch for the game that would become Overwatch, the class was named Guardian and was envisioned as wielding a heal beam and a weapon called a stinger, with abilities named Salvation and Resurrection. In a later pitch she was named Angelica and was envisioned as also having a teleport. She was later renamed Mercy, which had previously been Pharah's name.[15]

    Mercy had a different voice actress early in the beta; the role was later recast with Lucie Pohl, who is fluent in German.[16]

    The Witch's resurrecting voice line, "My servants never die!", was added for Mercy's Witch skin due to fan request.[17]

    Removed Abilities

    Regeneration
    Hero-ability-circle
    Ability-passive
    Type
    Passive Ability
    Mercy automatically heals over time.
    Healing:
    22.5 health per second after not taking damage for 1.5 second

    Additional details:

    Resurrect (old)
    Q
    Hero-ability-circle
    Resurrect (old)
    Ultimate Ready
    1625
    Type
    Ultimate Ability
    Mercy radiates restorative power, bringing nearby dead allies back into the fight with full health.
    Healing:
    Restores full health to fallen allies
    Duration:
    1 second cast time
    Max. range:
    15 meters

    Additional details:
    • Also refreshes the cooldown on Guardian Angel.
    • Fallen allies are highlighted on the player's screen and the number of available targets are shown on their tooltip.
    • Resurrected players are able to move in 2.25 seconds after the ability is activated.

    Example video:

    Removed Perks

    Angelic Recovery
    Hero-ability-circle
    Perk AngelicRecovery
    Type
    Minor Perk
    Mercy receives 15 health per second while Caduceus Staff is attached to a full health ally.

    Additional details:

    Divine Momentum
    Hero-ability-circle
    Perk Divine Momentum
    Type
    Minor Perk
    Increases Mercy's travel speed by 15% after cancelling Guardian Angel.
    Movement speed:
    17 → 19.6 m/s (Jump extension)
    20.4 → 23.5 m/s (Crouch extension)

      Sympathetic Recovery
      Hero-ability-circle
      Sympathetic Recovery
      Type
      Passive Ability
      Healing allies with Caduceus Staff heals you.
      Healing:
      40% of healing dealt

      Additional details:
      • Removed in Reign of Talon Season 1
      • Replaced with the Medic Medic passive
      • Does not generate ultimate charge.
      • Effect stacks per ally healed during Valkyrie
      • Results in 24 hp/s normally and 26 hp/s per target during Ability-mercy6 Valkyrie.
      • Self-healing is affected by healing modifiers both on the target and Mercy herself.
        • This means the healing will not only be increased by amplified healing received effects on Caduceus Staff's target but also gain double benefit if both Mercy and the target she is healing are affected by it. For example, +50% healing received buff on both will result in +125% self-healing received from Sympathetic Recovery.

      Flash Heal (old)
      R
      Hero-ability-circle
      Perk FlashHeal
      Cooldown Icon
      15 seconds
      Type
      Major Perk
      Flash heal can be used on Caduceus Staff's active target to restore 50 health, tripled on allies below half health.
      Healing:
      50 (default)
      150 (low health)
      Cast time:
      0.4 + 0 seconds

      Additional details:
      • Flash Heal can be used regardless of if Caduceus Staff is healing or boosting damage.

      Media

      Images

      Former Portrait
      Gameplay Screenshots
      Concept Art

      Videos

      Balance Change Logs

      For more information, see Patch Notes.

      Overwatch PvP
      Patch
      Description
      Mercy’s Season 2 mobility reduction had an outsized impact on her core gameplay flow. Restoring Guardian Angel’s base functionality reestablishes that feel, while removing Divine Momentum addresses the extreme mobility cases that motivated the original change.

      Perk Divine Momentum Divine Momentum – Minor Perk

      • Removed.

      Perk WingedReach Winged Reach – Minor Perk

      • New.
      • Guardian Angel's range is increased by 30%.

      Ability-mercy3 Guardian Angel

      • Launch speed increased by 10%. (Reverted to previous value)
      Flash Heal has proven to be a compelling and expressive ability and is now being added to Mercy’s base kit. This gives her more reliable on‑demand healing while rewarding thoughtful cooldown management. To account for the added power, some of Mercy’s baseline healing and mobility have been slightly reduced.

      Perk FlashHeal Flash Heal

      • Flash Heal moved from Perk to Baseline ability.
      • Cooldown reduced from 15 to 12 seconds.
      • Base healing increased from 50 to 60.
      • Healing multiplier on allies below 50% health reduced from 3x to 2x.

      Ability-mercy1 Caduceus Staff

      • Healing reduced from 60 to 55.

      Ability-mercy3 Guardian Angel

      • Launch speed reduced by 10%.

      Perk Double Dose Double Dose – Major Perk

      • New.
      • Flash Heal gains an additional charge but its base healing is reduced by 10.
      With the introduction of the Medic Sub Role Passive, Mercy’s Sympathetic Recovery has been replaced with Swift Recovery, which restores faster health regeneration.

      Sympathetic Recovery Sympathetic Recovery – Passive

      • Removed.

      Role Support Circle Swift Recovery - Passive

      • Health regeneration begins sooner.

      Perk WingedReach Winged Reach - Minor Perk

      • Removed.

      Perk Divine Momentum Divine Momentum - Minor Perk

      • New Minor Perk.
      • Increases Mercy's travel speed by 15% after cancelling Guardian Angel.

      Perk AngelicRecovery Angelic Recovery

      • Removed.

      Angelic Resurrection Angelic Resurrection

      • New Minor Perk.
      • Mercy gains 100 overhealth after casting Resurrect.

      Perk FlashHeal Flash Heal

      • Flash Heal and Resurrect are no longer tied to each others' cooldowns. (undocumented)
      • Flash Heal only restores 50 health, but triples its healing on allies below half health. (undocumented)
      • The description has been changed to "Flash heal can be used on Caduceus Staff's active target to restore 50 health, tripled on allies below half health." (undocumented)
      Developer Comment: The cast time has been shortened to make Flash Heal more responsive for use in emergency situations.The cast time has been shortened to make Flash Heal more responsive for use in emergency situations.

      Perk FlashHeal Flash Heal

      • Cast time reduced from 0.875 to 0.4 seconds.


      Hero Perks

      Perk AngelicRecovery Angelic Recovery

      • Mercy receives 15 health per second while Caduceus Staff is attached to a full health ally.

      Perk WingedReach Winged Reach

      • Guardian Angel's range is increased by 30%.

      Perk ChainBoost Chain Boost

      • Secondary Fire links to a second nearby ally.

      Perk FlashHeal Flash Heal

      • Resurrect can be used on Caduceus Staff's active target to restore 150 health. Doing so incurs a 15 second cooldown.
      Developer Comment: Mercy's Guardian Angel movement enables her to be highly evasive and difficult to engage with for many heroes, but is also one of the most fun parts of her ability kit so we'd like to keep that strength, so we're moving her to 225 HP and increasing the output of her Caduceus Staff beams.
      • Base health reduced from 250 to 225.

      Ability-mercy1 Caduceus Staff

      • Primary fire healing increased from 55 to 60 health per second.
      • Secondary fire damage boost increased from 25% to 30%.
      General updates
      • Global projectile size modifier for travel time projectiles with a speed greater than 50 meters per second reduced from 0.1 to 0.075 meters.

      Ability-mercy2 Caduceus Blaster

      • Base projectile size reduced from 0.25 to 0.2 meters. Total projectile size is now 0.3 meters.
      General updates

      Most damage-dealing projectile sizes have been increased by a new global modifier added to their base size.

      • +0.05 meters for hitscan projectiles with a high rate of fire or spread (e.g., Tracer's Pulse Pistols or Reaper's Hellfire Shotguns).
      • +0.08 meters for hitscan projectiles that are more precise (e.g., Cassidy's Peacekeeper or Soldier:76's Heavy Pulse Rifle).
      • +0.05 meters for travel time projectiles that are shotguns or have a very high rate of fire (e.g., Roadhog's Scrap Gun or Ramattra's Void Accelerator).
      • +0.10 meters for travel time projectile with a speed greater than 50 meters per second (e.g., Zenyatta's Destruction Orb).
      • +0.15 meters for travel time projectile with a speed less than or equal to 50 meters per second (e.g., Pharah's Rocket Launcher).
      • Very large projectiles with a base size greater than 0.5 meters have been excluded from these increases (e.g., Orisa's Energy Javelin or Reinhardt's Fire Strike).

      Hero combined HP (base health/armor/shields) increased by 15-25%.

      • 150-175 HP heroes increased by 25 HP.
      • 200-300 HP heroes increased by 50 HP.
      • 300+ HP (Tanks) increased by 75-100 HP.
      • Each hero's precise health increases are listed in their patch notes below.

      Ultimate Charge

      • All Ultimate ability costs increased by 10%.

      Regenerative Passive for All Heroes

      • All heroes now regenerate 20 health per second after 5 seconds of not taking damage.

      Support Role Passive

      • Now reduces the delay before regeneration begins by half (2.5 seconds).

      Quick Melee

      • Damage increased from 30 to 40.
      Hero updates
      • Health increased from 200 to 250.

      Ability-mercy3 Guardian Angel

      • Active duration on jump/crouch cancel reduced from 1.5 to 1 second.

      Sympathetic Recovery Sympathetic Recovery

      • Health recovered increased from 25% to 40% of healing dealt.
      Developer Comments: This is just a small quality-of-life improvement to help keep Mercy healing or powering up her allies without penalty for activating her ultimate.

      Ability-mercy6 Valkyrie

      • Activating Valkyrie no longer disconnects Caduceus Staff from its target.
      Developer Comment: Damage amplification effects have been an often discussed topic lately, and Mercy has been performing strongly at all skill ranks. We’re reducing the potency of Mercy’s damage boost beam but want to make sure it stays powerful enough to feel like an effective and interesting gameplay choice, as making the decision between healing or damage boosting is core to Mercy’s gameplay.

      Ability-mercy1 Caduceus Staff

      • Secondary fire damage boost reduced from 30 to 25%.
      Developer Comments: The recent increase to Guardian Angel's jump-cancel mobility still needs to be kept in check in some way, but while the last iteration was simple, it also had some unintended effects, such as not being ready to use GA again after flying in and using Resurrect. This revision provides more flexibility, and allows Mercy to opt into an additional 1.5 second cooldown when using the increased mobility from the jump/crouch cancel options or otherwise waiting for the base cooldown time.

      The increased healing multiplier condition on Caduceus Staff was intended to help Mercy players feel more agency in trying to save critical-health allies and to add depth to the healing mechanic without changing the total time to heal to full health. However, the overall rebalance of the healing values received significant negative feedback, both from those playing as Mercy and those playing against it. There wasn't a satisfying middle ground where we could reduce the potency of this effect while still having it feel impactful, so we're reverting it.

      Ability-mercy1 Caduceus Staff

      • Healing-per-second increased from 45 to 55
      • Healing is no longer increased for allies under half health

      Ability-mercy3 Guardian Angel

      • Cooldown reduced from 2.5 to 1.5 seconds
      • Jump and Crouch cancel active ability state duration increased from 1.0 to 1.5 seconds
      • The Jump and Crouch cancel active ability state can no longer be manually interrupted to begin the cooldown early

      Ability-mercy6 Valkyrie

      • Support role passive healing is now active for the duration of Valkyrie
      Developer Comment: Replacing Mercy's Regeneration passive with a more interesting interaction was something we wanted to do after all support heroes gained a similar version of it through their Role Passive.

      For the Caduceus Staff change, this will empower Mercy even more as a triage healer and enable her to more often save low health allies. The overall time it takes to fully heal a 200-health hero from 1 hp is about the same as before.

      For Guardian Angel, the cooldown increase is necessary to reduce the greatly increased mobility resulting from the recent rework to the jump cancel. It enabled Mercy to quickly launch herself long distances in any direction and be overly evasive for such a short downtime.

      Ability-mercy3 Guardian Angel

      • Cooldown increased from 1.5 to 2.5 seconds
      • Holding the backwards directional input and canceling the ability with Jump now moves 20% slower

      Ability-mercy1 Caduceus Staff

      • Healing-per-second reduced from 55 to 45
      • Healing is increased by 50% for allies under half health

      Ability-passive Regeneration

      • "Regeneration" Passive removed
      NEW! Sympathetic Recovery (Passive)
      • Mercy heals herself for 25% of healing done with the Caduceus Staff
      This is a change that will enable Mercy to better defend herself or even go on the offensive at times. In 5v5 these situations occur much more often.
      General
      • Weapon swap time reduced from 0.5 to 0.35 seconds

      Ability-mercy2 Caduceus Blaster

      • Ammo increased from 20 to 25
      Mercy’s beta change allowing her to Guardian Angel cancel and boost where she is looking added a substantial amount of flexibility to her movement. However, boosting upward was difficult for many players, given that they needed to quickly look up before activating and then look down again to survey the battlefield. To address this, the Crouch input will now launch her upwards regardless of her facing direction. In addition, Crouch will also activate Angelic Descent while in the air, similar to jump. This adds a much-needed quality of life improvement when performing the vertical boost with Crouch.

      Ability-mercy3 Guardian Angel

      • Pressing Crouch during Guardian Angel now launches you straight up

      Ability-mercy4 Angelic Descent

      • Can now be activated by holding Crouch while airborne
      The previous iteration of Guardian Angel led to less control for the player overall, often launching Mercy into danger or out of Resurrect range. This version keeps player intent at the forefront while still allowing for vertical mobility without sacrificing control input simplicity.

      Ability-mercy3 Guardian Angel

      • Mercy is no longer automatically launched upward when she reaches her destination
      • The ability now has a meter that charges up while Guardian Angel is active
      • Canceling the ability with Jump now launches Mercy in the direction she is facing
        • The more charge she has, the more launch speed she’ll have when canceling Guardian Angel with Jump
      • Holding the backward directional input and canceling Guardian Angel launches Mercy in the opposite direction

      Ability-mercy3 Guardian Angel

      • No longer can be canceled using crouch for a big vertical boost
      • Now automatically launches you upwards if you reach the end of Guardian Angel

      Ability-mercy4 Angelic Descent

      • Angelic Descent will now additionally slow ascent speed if held, not just descent speed
        • This means you can dampen vertical knockbacks (such as Junkrat’s Concussive Mine) but also reduce the amount of height that the GA vert boost gives you
      This is an initial implementation of new functionality designed to give Mercy players more options in how they use Guardian Angel. Some Mercy players were already able to do similar boosts by using a somewhat complicated technique often referred to as ‘Super jump’. This new functionality will allow all players to more consistently perform similar boosts, while the original technique is still there and remains untouched. In some ways this new cancel boost is even stronger than the original technique, since players are able to do this at any time rather than requiring them to be near their target. This is just an initial implementation and we’re eager to get feedback on how to improve it.

      Ability-mercy3 Guardian Angel

      • Can now also be canceled by using the crouch key. If this key is used to cancel the ability, Mercy will be launched high into the air.

      Ability-passive Regeneration

      • Now increased the Support passive healing by 50%

      Overwatch Stadium
      Patch
      Description
      Mercy's Damage Boost has always been amplified in effectiveness in Stadium due to stacking multiplicatively with stats like Weapon Power and the increased currency gain, so we're lowering the base Damage Boost effectiveness to weaken Mercy's pocketing capabilities. We're also buffing her Pistol oriented build due to its low pick rate, including some QoL to make it easier to manage the Pistol buffs and a small rework to Equivalent Exchange to give it a more pointed niche. We'll be continuing to find ways to improve some of Mercy's lower picked options.

      General

      • Baseline Damage Boost reduced from 30% to 20%

      Threads of Fate Threads of Fate - Power

      • Additional Chain effectiveness reduced from 35% to 30%

      Crepuscular Circle Tethered Tourniquet - Power

      • No longer resets Buff duration when switching between Pistol and Staff

      Equivalent Exchange Equivalent Exchange - Power

      • Added "Dealing 1000 [Caduceus Blaster] damage restores 1 charge of Resurrect."

      Battle Medic Battle Medic - Power

      • Changed to "After swapping to [Caduceus Blaster], deal 20% increased damage and gain 20% Weapon Lifesteal for 1s for every 1s you spent tethered, up to 15s." from "Every 1s your Staff is attached, [Caduceus Blaster] gains +3% Attack Speed (stacks 10 times) until reloading or swap to your Staff."
      • No longer resets Buff duration when reloading or when switching between Pistol and Staff

      Celestial Clip Celestial Clip - Epic Weapon Hero Item

      • Cost reduced to 9000 (Down from 10000)
      Developer Comments: Mercy has consistently been one of the top heroes in Stadium and hasn't yet received any major updates. In this update we have a large suite of changes with the goal of adding more variety to how Mercy players can build. Most notably Crepusuclar Circle has been replaced. It has long been a dominant pick that made it very difficult to build any other way as well as being a pain point for Mercy's opponents. However, we've added two new powers in its place. So, we hope you'll enjoy exploring the new options. We've tried to make Ability Power builds and Caduceus Blaster builds more realistic with new Power interactions and updated itemization.

      Triage Unit Triage Unit - Power

      • Changed to now increase all healing from mercy instead of just Caduceus Staff.
      • Bonus healing reduced to 25% (down from 35%).

      Crepuscular Circle Crepuscular Circle - Power

      • Removed.

      Threads of Fate Threads of Fate - Power

      • Reduced chain effectiveness to 35% (down from 50%).

      Battle Medic Battle Medic - Power

      • Attack Speed per stack reduced to 3% (down from 4%).

      Serenity Serenity - Power

      • Reduced extra healing to 10% (down from 20%).

      Protective Beam Protective Beam - Power

      • Added additional effect: Caduceus Staff stays tethered 1s longer to allies not in line of sight.

      Crepuscular Circle Tethered Tourniquet - Power

      • New Power.
      • After swapping to Caduceus Blaster, Caduceus Staff automatically heals allies at 100% effectiveness for every 1s you spent tethered, up to 10s.

      Supply Surge Supply Surge - Power

      • New Power.
      • Reloading Caduceus Staff grants allies affected by it 20% Move Speed for 2s, restores 50% Ammo, and reduces their cooldowns by 3s. (10s Cooldown)

      Glass Extra Full Glass Extra Full - Rare Weapon Hero Item.

      • Changed to a Rare Weapon Hero Item (from a Power).
      • 25 Health.
      • 5% Attack Speed.
      • Now grants up to 25 Overhealth when healing full health allies (down from 50).
      • Cost: 4,500.

      Chain Evoker Chain Evoker - Epic Survival Hero Item

      • Changed to now grant 50 Health instead of 50 Armor.

      Angelic Acrobatics Angelic Acrobatics - Epic Ability Hero Item

      • Added 15% Ability Power.
      • Cost increased to 11,000 (up from 10,000).

      Blessed Boosters Blessed Boosters - Epic Ability Hero Item

      • Changed to an Epic Ability Hero Item (from an Epic Survival Hero Item).
      • Added 10% Ability Power.
      • Reduced Health to 25 (down from 50).
      Introducing Stadium
      • Tank Heroes: D.Va, Junker Queen, Orisa, Reinhardt, and Zarya.
      • Damage Heroes: Ashe, Cassidy, Genji Mei, Reaper, and Soldier: 76.
      • Support Heroes: Ana, Juno, Kiriko, Lucio, Mercy, and Moira.

      Overwatch 1
      Patch
      Description
      Ability-mercy5 Resurrect
      • Mercy can now attempt to resurrect teammates who die over environmental death pits
      • When resurrecting, the resurrect marker will now freeze in place for the duration of the resurrection
      • Holding the ability button for resurrect while it's on cooldown will now attempt the resurrect once the cooldown finishes

      Developer Comment: Previously, if a teammate died over a death pit their resurrect marker was hidden and fell into the pit. Now, Mercy will see their resurrect marker and can resurrect before it falls to the bottom.

      Ability-mercy3 Guardian Angel

      • New Hero Setting: "Guardian Angel Target Priority Facing Target Only" (Previously "Guardian Angel Prefers Beam Target: Off")
        • Guardian Angel will only ever fly to the ally you are aiming at.
      • "Prefer Beam Target" (Previously "Guardian Angel Prefers Beam Target: On")
        • Guardian Angel will fly to your beam target if you have one, if not it will attempt to use the ally you are aiming at.
      • "Prefer Facing target" (NEW)
        • Guardian Angel will fly to the ally you are aiming at. If there is not one, it will attempt to use your beam target.
      • Behavior change
        • Holding down the button for Guardian Angel while using "Toggle Guardian Angel: On", will now activate once a valid target is found
      Ability-mercy1 Caduceus Staff
      • Primary Fire: Healing per second increased from 50 to 55
      Ability-mercy6 Valkyrie
      • The extra beams created by Valkyrie now ignore enemy barriers

      Developer Comment: This change will make Valkyrie makes Mercy’s beams consistent with how they work outside of the ultimate.

      Damage Boost

      • Damage boost is now applied when a projectile is fired rather than when it hits a target

      Developer Comments: Previously, the effects of damage boosting were only accounted for if the damage-dealing hero was being boosted as they landed a hit. Now, damage is applied to the projectile as it is fired. This means the damage-dealing hero doesn’t need to be boosted when the projectile hits an enemy for the damage boost to be accounted for.

      Knockback

      • Knockback distance is now more consistent
      • Heroes that are flying can now be knocked back and slowed

      Developer Comments: Knockbacks are now less affected by how the enemy was moving when they were hit. Instead of having small or large knockbacks that depend on chance, knockbacks will feel similar regardless of the enemy’s movement leading up to the knockback. Allowing flying heroes, like Mercy when using her Valkyrie ability or D.Va using her Booster ability, to be properly knocked back makes for more fluid, realistic gameplay.

      Ability-mercy6 Valkyrie
      • Ultimate cost reduced 15%
      • Healing per second increased from 50 to 60

      Developer Comments: Mercy's ultimate was charging a bit too slowly after her base healing was reduced in a previous update. These changes should restore some of her ultimate’s strength and let it build up more quickly.

      Ability-mercy1 Caduceus Staff
      • Healing beam reduced from 60 healing per second to 50 healing per second

      Developer Comments: Mercy’s previous healing output made her nearly irreplaceable in any team composition. Even after this change she will still be able to deliver more healing over the course of a match than any other support hero, but it should allow for other healers to be more viable.

      Ability-mercy6 Valkyrie
      • No longer shows enemies’ health bars unless they have taken damage

      Developer Comment: This helps remove some clutter from Mercy players’ screens when they use her ultimate

      Ability-mercy6 Valkyrie
      • No longer makes Resurrect instant
      • No longer grants a bonus Resurrect charge
      • The speed bonus Guardian Angel receives when activating Valkyrie has been decreased by 50%
      • Duration reduced from 20 seconds to 15 seconds

      Developer Comments: Mercy’s recent Resurrect changes have helped in allowing enemies to have more counter play in dealing with her, but she was able to use Resurrect through Valkyrie enough to largely mitigate the impact of the previous changes. Additionally, we’re toning back the amount of mobility Valkyrie provides through Guardian Angel and reducing its duration to overall reduce the power of this ability.

      Ability-mercy1 Caduceus Staff
      • Increased visual readability of Mercy's healing and damage boosting beams

      Ability-mercy5 Resurrect

      • Cast time increased from 0 seconds to 1.75 seconds
      • Mercy's movement speed is now reduced by 75% while casting
      • Can now be interrupted when Mercy is knocked back, stunned, or hacked

      Ability-mercy6 Valkyrie

      • While active, Resurrect no longer has a cast time
      • While active, casting Resurrect does not reduce Mercy's movement speed

      Developer Comment: We feel that Mercy’s recent rework has been successful, but her Resurrect ability still feels too strong and frustrating to play against. Now that it has a cast time, enemies are more able to counter the ability. However, Resurrect will cast instantly when Valkyrie is active. This should make her feel powerful when she transforms on the battlefield.

      Ability-mercy3 Guardian Angel
      • Players can now glide past a targeted ally using the jump key
      • Cooldown no longer resets when Resurrect is activated

      Ability-mercy6 Valkyrie

      • No longer resets or reduces Resurrection’s cooldown
      • Now gives players a bonus resurrection charge

      Developer Comment: Valkyrie no longer resets or reduces Resurrect’s cooldown. Instead, it now provides an extra 'charge,' allowing you to revive an ally even if it is still on cooldown. If the bonus charge hasn’t been spent when Valkyrie ends, it will be removed.

      This method makes Resurrect more flexible when used with Valkyrie. For example, in the past if you wanted to resurrect two teammates, you had to revive the first target, then activate Valkyrie (causing the Resurrect’s cooldown to reset), and then revive the other target. With this change, you can now activate Valkyrie and fly in quickly to resurrect both targets instantly.

      However, this still reduces the overall number of Resurrects that Mercy can provide, since Valkyrie no longer reduces its cooldown.

      Ability-mercy5 Resurrect (formerly Mercy’s Ultimate ability)
      • Ability now targets a single player, instead of every player within a radius
      • Radius reduced to 5 meters
      • Ability cooldown is 30 seconds
      • Mercy is no longer granted invulnerability while Resurrect is active

      Ability-mercy6 Valkyrie (New Ultimate Ability)

      • Valkyrie unleashes the full power of Mercy’s Valkyrie suit, enhancing her weapons and abilities for 20 seconds
        • Caduceus Staff: Mercy’s healing and damage boost beams now affect all allies near the targeted teammate, and the staff’s effective range has been extended
        • Caduceus Blaster: Now has infinite ammo and increased projectile speed
        • Guardian Angel: Increased range and movement speed
        • Resurrect: Cooldown is instantly reset when Valkyrie is activated and reduced to 10s after the initial cast
        • Hover: Mercy gains the ability to fly freely, at increased movement speed
        • Regeneration (Passive): No longer interrupted when Mercy takes damage

      Developer Comment: While resurrecting downed allies is a core part of Mercy’s gameplay, the way her Ultimate functioned was causing a number of problems. It was frustrating to play against, and it incentivized Mercy players to hide away from important battles, instead of taking part in them. This version turns Resurrect into a single target ability. It’s still an important part of Mercy’s kit, but plays much better for both Mercy players and her enemies. Valkyrie, her new Ultimate, gives her the opportunity for big game-making plays and opens a number of new options for her.

      Ability-mercy1 Caduceus Staff
      • The amount of increased damage that’s done when boosting another player is now tracked under the match statistics and on the Career Profile page
      • New Hero Option: Guardian Angel Sensitivity
        • Allows players to adjust Guardian Angel’s targeting sensitivity
      • New Hero Option: Beam Sensitivity
        • Allows players to adjust targeting sensitivity on Mercy’s Caduceus Staff beams

      Resurrect (old) Resurrect

      • While performing a resurrection, Mercy now becomes temporarily invulnerable along with the allies being revived

      Ability-mercy1 Caduceus Staff

      • Zenyatta can no longer be targeted while Transcendence is active

      Developer Comments: Mercy’s Resurrect has always been very powerful, but it often forces her to sacrifice herself to use it well. There have been changes in the past that attempted to help her in this area, but haven’t done enough to solve it. This change means that once she uses the ability, she will always survive long enough to be with her team again.

      Ability-passive Regeneration
      • Passive health regeneration now activates when Mercy avoids taking damage for 1 second (formerly 3 seconds)

      Developer Comments: This change allows Mercy to survive more easily by evading enemy fire.

      Ability-mercy1 Caduceus Staff
      • Healing Beam: Healing-per-second has been increased by 20%

      Resurrect (old) Resurrect

      • Resurrected allies will be able to maneuver after 2.25 seconds (reduced from 3 seconds)

      Developer Comments: Resurrection now allows teammates to jump back into the fight more quickly, which should help Mercy survive after activating her ultimate. Mercy's healing is also getting a boost to solidify her role as a strong, single-target healer.

      Ability-mercy1 Caduceus Staff
      • Damage Boost: Effect will no longer stack with bonus damage provided by another Mercy

      Resurrect (old) Resurrect

      • Ultimate charge cost increased by 30%
      • Movement is no longer prevented during activation
      • Guardian Angel instantly resets upon use

      Developer Notes: Mercy's ultimate is one of the most powerful abilities in the game; however, players would often fly into the fray and die while using it. With this update, Resurrect will now take a bit longer to charge, but Mercy will be a lot safer when activating the ability in the middle of combat.

      References

      1. 2022, Who was Christiane Louise? Death of Brazilian voice actor shocks Overwatch fans. The Focus, accessed on 2023-02-09
      2. 2016-03-26, Blizzard Patches Masturbation Gag Out Of Overwatch. Kotaku, accessed on 2016-03-26
      3. 2016-09-08, "I wrote a message to Blizzard, asking if I could marry Mercy... This was their response..." Reddit.
      4. Game.come - Overwatch Origins Edition. Retrieved on November 5, 2015.
      5. May 2016 publication on the official Overwatch Facebook account (Portuguese)
      6. Cite error: Invalid <ref> tag; no text was provided for refs named Mercy Quotes
      7. What You Left Behind
      8. 2017-11-12, BlizzCon 2017 Overwatch: What’s Next Panel Transcript. Blizzplanet, accessed on 2017-11-19
      9. Overwatch 2, Sigma Quotes
      10. 2018-02-19, New Overwatch toys and figurines coming to Toy Fair 2018. Blizzard Watch, accessed on 2018-02-20
      11. 2018-10-09, OVERWATCH HALLOWEEN TERROR GEAR AVAILABLE NOW. Blizzard Entertainment, accessed on 2018-10-10
      12. Mercy Statue, Blizzard Store. Accessed on 2018-04-07
      13. 2018-11-02, BLIZZARD GEAR: PAST, PRESENT & FUTURE PANEL UNVEILS LOTS OF NEW GEAR. Blizzpro, accessed on 2018-11-16
      14. 2019-02-08, OK, We Can Shut Down Overwatch Toys Now. Kotaku, accessed on 2019-02-13
      15. Blizzcon 2017, Overwatch: Archives
      16. Overwatch Beta Patch Notes – March 8, 2016
      17. 2016-10-14, My Servants Never Die (Petition) Battle.net forums, accessed on 2016-10-26.

      External links